Contact Us

Effective Date: October 21, 2026

COMPANY NAME: Changzhou Jintan District Lesheng Digital Technology Co., Ltd.
COMPANY ADDRESS: Room 382, 3rd Floor, Building 24, Wenhuiyuan, Jintan District, Changzhou, Jiangsu Province, China
POSTAL CODE: 213200
COUNTRY/REGION: China

We are here to help with questions about Merovanlo® products, orders, shipping, returns, and refunds.

Customer Support

Email: service@merovanlo.com
Phone: +1 (505) 250-5594
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Daylight Time (PDT)

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Order Inquiries

For questions about order status, delivery estimates, or product information, contact our customer support team.

Please review your shipping address carefully before completing your purchase. Address changes generally cannot be made after an order has been placed.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains an incorrect item, or has missing items, please contact us within 7 days of delivery. Include your order number and relevant photographs when possible.

We will review the issue and provide an appropriate resolution, which may include a replacement, exchange, or refund.

Returns and Refunds

Please contact us before returning an item. Returns must be approved in advance, and approved change-of-mind returns must be shipped within 3 days of approval.

For full eligibility requirements, return shipping responsibilities, and refund procedures, please review our Return and Refund Policy.

We appreciate your interest in Merovanlo® and look forward to assisting you.