Shipping Policy

Effective Date: October 21, 2026

COMPANY NAME: Changzhou Jintan District Lesheng Digital Technology Co., Ltd.
COMPANY ADDRESS: Room 382, 3rd Floor, Building 24, Wenhuiyuan, Jintan District, Changzhou, Jiangsu Province, China
POSTAL CODE: 213200
COUNTRY/REGION: China

1. Shipping Destinations

Merovanlo® ships from China to all 50 states of the United States and international destinations worldwide.

We do not currently specify special address exclusions. Actual delivery remains subject to carrier service availability, destination requirements, and applicable laws.

Please provide a complete and accurate shipping address at checkout.

2. Order Processing Time

Orders are generally processed within 1–3 business days after placement and payment confirmation.

Processing time refers to order preparation before dispatch. Business days exclude weekends and applicable public holidays.

During peak shopping periods or when additional order verification is necessary, processing may take longer.

3. Estimated Shipping Time

After dispatch, estimated transit times are:

  • United States: 7–15 business days.

  • International destinations outside the United States: 10–20 business days.

These are estimates rather than guaranteed delivery dates. Actual delivery may be affected by carrier operations, customs procedures, weather, public holidays, or other circumstances beyond our reasonable control.

Processing time is separate from transit time.

4. Shipping Fees and Free Shipping

Shipping charges are calculated using the merchandise subtotal after discounts.

  • Free shipping: Available when the discounted merchandise subtotal exceeds US$29.97.

  • Standard shipping: US$2.99 per order when the discounted merchandise subtotal is US$29.97 or less.

A merchandise subtotal of exactly US$29.97 does not qualify for free shipping.

The shipping charge applicable to your order will be displayed at checkout.

5. International Duties and Taxes

For international orders, Merovanlo® covers applicable customs duties, import taxes, and value-added tax (VAT).

Any applicable sales tax or other charge displayed separately at checkout will be presented before you complete your purchase.

6. Tracking and Delivery

When tracking information is available, it will be provided through the order confirmation or shipping notification process.

Tracking updates may take time to appear after a carrier receives a shipment.

If your shipment appears delayed or you believe it has been lost, please contact service@merovanlo.com with your order number.

7. Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address.

Address changes generally cannot be accommodated after an order has been placed. Please review your address carefully before submitting your order.

If an address error is discovered, contact us as soon as possible. We cannot guarantee that an amendment will be possible once processing has begun.

8. Delivery Delays

Estimated delivery dates may change because of carrier delays, customs processing, severe weather, or other events outside our control.

If a significant delivery issue occurs, contact our customer support team for assistance.

9. Contact Information

For shipping questions, please contact:

Email: service@merovanlo.com
Phone: +1 (505) 250-5594
Support Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

We appreciate your understanding and look forward to serving you.